HOME EYE TEST
Home Clinic Opticians is a home visiting optician offering home eye tests for patients who find it difficult getting to the opticians, or those preferring the convenience of a home visit. We provide a full and comprehensive patient focussed home eye test.
If you are unable to get to the optician unaided due to a health condition or a physical/mental disability then you may be entitled to a free NHS home eye test. Otherwise if you are able to get to the optician but would prefer to have one in the comfort of your own home, then we can also arrange a home visit as a private patient.
Our Optometrists have experience testing in various types of environments and testing patients with various disabilities. Testing children who have learning difficulties, to the elderly who have dementia and medical conditions like arthritis. Testing adults who have agoraphobia and also seeing patients in their working environment for an eye test. These are just a few examples of the variety of patients we are able to see.
Our approach to every eye test at home is simple, it is person centered so that every eye test in its entirety is based around you. Not only is the whole process bought to you but we aim to provide a service which makes your day to day activities paramount in our decision making process, ensuring each eye test is individual and tailored.
To book an appointment please contact us by phone or online.
Your Requirements
Our patient journey starts from the moment you call us or enquire via the website to book an eye test.
Once the booking is confirmed, our colleagues will send out a questionnaire for you to fill out prior to the eye test in order to gauge your requirements, thus ensuring your experience and the whole process is catered towards your needs.
Your Eye Test
On the day of the eye test
Our staff will arrive upon the designated time and at greeting will present their identification before entering either the home, care home or workplace.
A brief summary of the Eye test procedure:
Set up Equipment
History and Symptoms
Health Check
Pressure Check
Vision Check
Refraction
Our experienced optometrists will then provide a detailed outcome of the eye test and will only recommend new spectacles if necessary. Additional spectacle support and enhanced features would also be recommended if required in order to aid your day to day tasks and requirements.
This information will also be provided in your detailed outcome booklet. Furthermore if you still have any queries or concerns please don’t hesitate to contact us as one of our optometrists will always be available to help.
Your Glasses
If there has been a change in prescription you can then choose from our extensive range of frames. Ranging from our budget spectacles, all the way to our premium brands.
We provide an excellent dispensing service and only use a range of high quality lenses from a select group of reputable manufacturers.
Our friendly staff can assist you all the way in advising and assisting you choosing your glasses.
Once you have chosen your glasses all information will be left with you in the outcome booklet detailing all test outcomes, your purchase and full receipt.
However if you would like more time to think about a possible purchase then we will leave a quotation booklet as you are under no pressure and obligation to purchase from us. Payment can then be made over our payment line once you are fully satisfied and would like to go ahead with the order.
What Happens Next
Our customer service team will contact you to arrange a delivery day/time which suits you.
Delivery/Fitting
- Vision satisfaction
- To make sure the glasses are fitted to their optimum and you are happy with the fitting
- Answer any remaining questions
- To make sure you are happy with everything before we leave you to enjoy your new glasses.
After Care
We also provide an out of hour’s service in the event of an urgent eye test or delivery. Please enquire further with our customer service team.
*subject to lens availability
